Using Curb My Clutter program
What if I can not text?
You can simply call the “text” number at 610-347-5027 and leave a voice-mail message. A Curb My Clutter agent will contact you and register your collection over the phone.
If I can’t take pictures can I still schedule a collection?
You can still set up a collection without pictures. The value of being able to provide pictures make you eligible for valuable rewards.
Why do I need to take pictures of my items?
Having images of your items prior to collection enables us to optimize our collection routes and sortation post collection. That is how we reduce the cost to operate the program, enabling us to collect most items at no charge and offer you rewards for recycling.
Why do you ask me if I want Curb My Clutter to ring my doorbell?
Some items such as computers, phones and tablets may contain confidential information. If you prefer to have those items collected at your door by a Star representative, then we will ring your doorbell to personally collect those items to assure that the data is wiped.
I am outside the current service area, how do I get Curb My Clutter in my community?
We’d be happy to help, but we need your help first. Please contact your municipal leaders and ask them to consider bringing Curb My Clutter to your community.
How do I get rewarded?
After collection occurs your appointment number is activated for rewards redemption and you will be sent instructions on how to redeem on line.
Why does it matter if I recycle clothing?
It may be hard to believe but 85% of all clothing is currently sent to landfill at a major cost to taxpayers. It’s very important for our environment and our economy that these resources are not wasted by ending their life in a landfill or incinerator. Curb My Clutter is focused on finding new purposes for these products.
What happens to my recycled clothing?
A large percentage of used clothing continues to be worn either in the US or abroad. Some used clothing is remanufactured into new clothing or products such as specialty wipers (rags) for industry or insulation. Clothing has superior sound dampening properties and can be found in many cars today.
Will you take my towels and bedsheets?
Yes! Towels and bedsheets are acceptable items by Curb My Clutter.
I'm moving. Can you accept my old rugs, carpets, furniture and mattresses?
These items are not accepted by Curb My Clutter.
If I have bags of clothing, what should I take pictures of?
Please Take A Picture of: any item that is new or like new, women’s or men's business suits or sport coats, outdoor apparel (such as Patagonia, North Face, Columbia Sportswear), dress shirts, winter coats, jackets, sweaters, jeans and sneakers. Items such as t-shirts, socks, underwear, sheets and towels should go in the bag without a picture.
Can I get a tax write off for items collected by Curb My Clutter program?
Curb My Clutter is a service that is not eligible for tax deductions.
Why do I need to recycle my electronics?
It’s the law! Covered Device Electronics (CED) are prohibited from being disposed in a landfill or incinerator. A Covered Device include desktop or personal computers, tablets, computer monitors, desktop printers, desktop fax machines, or televisions.
What are acceptable electronics?
Desktop or personal computers, tablets, computer monitors, printers, fax machines, televisions, cell phones, audio and video equipment, gaming consoles, scanners, hard drives, keyboards, mice, pc speakers, VCR, DVD, blue ray, laser disk and CD players, mp3 payers, IPods and portable radios.
Will you take my refrigerator, stove, air conditioner or dehumidifier?
Sorry these items are not acceptable for Curb My Clutter.
What happens to my electronics?
Used electronics can be de-manufactured and sold for parts or scrap. Some electronics can be re-conditioned and sold.
Why is there a fee for some TVs and Monitors?
Some TVs and monitors are a challenge to recycle when they contain a CRT (Cathode Ray Tube). These devices contain hazardous materials and disposal is extremely expensive. We must charge a fee for their collection.
How do I pay for my TVs?
Curb My Clutter has a secure account with Square to process credit card payments. After your appointment is scheduled, you will be sent a link to pay for your TV or CRT Computer monitor in advance. Your collection appointment will expire if payment is not made in advance.
Why is my rear projection, wooden cabinet or large CRT TV more expensive to recycle than a standard size TV?
Their size and weight make them harder to handle.
What happens to the information I provide to Curb My Clutter program?
Customer privacy is important to us. We have our Privacy Statement available at www.curbmyclutter.com
My computers have personal information on them, how do I know they will be handled properly?
Curb My Clutter, only uses responsible vendors who destroy personal information prior to scrapping or repurposing any device. Our professional staff controls the devices until they are securely delivered to certified electronics recycling companies.